Our goal is to have satisfied, lifelong Chili users. For more detailed information regarding our warranty, please read our full warranty.
We offer a 90-day satisfaction guarantee.
After sleeping on your ChiliPad for a full 90 days, if for any reason you are not satisfied with the performance of the system you can return the product for a full refund minus the cost of shipping.
We offer a two year manufacturer’s warranty.
We also offer a two-year manufacturer’s warranty on the Cube. If your Cube malfunctions within the first two years, just ship it to us and we will complete a full diagnostic repair before shipping it back to you. After two years, your repairs can be completed for an out-of-warranty fee.