CLIENT CARE

Monday - Friday: 7am - 6pm PST
Saturday: 8am - 2pm PST
Call Toll Free: 1 855 900 4544

MONEY BACK GUARANTEE

We offer a 30 day money back guarantee. View our Return Policy.

PAYMENTS ACCEPTED

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Selecting Your Mattress & Sleep Products is Important

With that in mind, we want to help you in making sure that decision is the right one for you. Therefore, we offer a 90-Day Comfort Guarantee with any ChiliPad.

Here is How the Program Works

  • The trial period begins the day you receive your ChiliPad
  • Sleep on your new ChiliPad for 30 nights, which provides sufficient time to get used to the comfort it offers, your ideal sleep temperature, as well as the system in general.
  • If within the first 90 days you are not comfortable with your ChiliPad, please contact us.
  • Our Customer Service will assist you and seek to address any questions or concerns you may have.
  • If we cannot resolve the situation to your satisfaction, we will take theChiliPad back and reimburse your purchase price, less the initial shipping costs.
  • Please note you will be responsible for return shipping charges to Chili Technology. Feel free to contact our Customer Service for tips and suggestions for protection of your ChiliPad during shipment.
  • All merchandise being returned must be in good condition and must be given a “Return Authorization Number” from Customer Service. This RA will expire within 30 days of the date of issuance. The RA must be included with the product returned, along with your name and contact information.
  • Refunds will be issued within 30 days of receipt of the product at Chili Technology.
  • If the ChiliPad was originally purchased through an Authorized Dealer, you should contact that Dealer for assistance in this process. The refund will be provided by your Dealer.

Selecting Your Mattress & Sleep Products is Important

With that in mind, we want to help you in making sure that decision is the right one for you. Therefore, we offer a 90-Day Comfort Guarantee with any ChiliPad.

Here is How the Program Works

  • The trial period begins the day you receive your ChiliPad
  • Sleep on your new ChiliPad for 30 nights, which provides sufficient time to get used to the comfort it offers, your ideal sleep temperature, as well as the system in general.
  • If within the first 90 days you are not comfortable with your ChiliPad, please contact us.
  • Our Customer Service will assist you and seek to address any questions or concerns you may have.
  • If we cannot resolve the situation to your satisfaction, we will take theChiliPad back and reimburse your purchase price, less the initial shipping costs.
  • Please note you will be responsible for return shipping charges to Chili Technology. Feel free to contact our Customer Service for tips and suggestions for protection of your ChiliPad during shipment.
  • All merchandise being returned must be in good condition and must be given a “Return Authorization Number” from Customer Service. This RA will expire within 30 days of the date of issuance. The RA must be included with the product returned, along with your name and contact information.
  • Refunds will be issued within 30 days of receipt of the product at Chili Technology.
  • If the ChiliPad was originally purchased through an Authorized Dealer, you should contact that Dealer for assistance in this process. The refund will be provided by your Dealer.

HAVE QUESTIONS?

Doc of Detox - Contact by Phone

Toll Free

1 855 900 4544

Doc of Detox - Contact by WhatsApp

Whatsapp:

1 250 801 3162

Doc of Detox - Contact by Skype

Skype:

doc.of.detox

Doc of Detox - Contact by Email

Email:

contact@docofdetox.com

Doc of Detox - Contact by Phone

Toll Free

1 855 900 4544

Doc of Detox - Contact by WhatsApp

Whatsapp:

1 250 801 3162

Doc of Detox - Contact by Skype

Skype:

doc.of.detox

Doc of Detox - Contact by Email

Email:

contact@
docofdetox.com

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SHIPPING INFORMATION
US Shipping
Priority Tracked (signature required): Next business day
Xpresspost Tracked – Insured up to $1,000: 2 or 3 business days
Expedited Tracked Parcel – Insured up to $1,000: 4-7 business days
Tracked Packet – Insured up to $100: 4-7 business days
Small Packet Air – NOT Tracked and NOT Insured: Up to 10 business days
International Shipping
Priority Tracked (signature required): 2 or 3 business days
Xpresspost Tracked – Insured up to $1,000: As little as 4 business days
Tracked Packet – Insured up to $100: 6-10 business days
Small Packet Air – NOT Tracked and NOT Insured: Up to 10 business days
* We are not held responsible for package(s) that are lost in transit if you choose to have them shipped to you Uninsured and Not Tracked.

* Please note: All shipping times are approximate and your order will be shipped on the next business day after they are received.